Jawbone's UP3 tracker was initially delayed after the firm struggled to help make the band waterproof cases
Jawbone has said that it could begin deliveries of its top-end UP3 fitness tracker from 20 June, four months later than traditionally promised.
The US firm added made by the device would not be fully waterproof case for iPhone 5 as first advertised, just "splash-proof".
Many people who had pre-ordered the wristband had complained on social media all over firm's failure to explain the postpone fully until now.
The delay maintains lost the firm sales on rivals such as Fitbit and Misfit.
"When we announced UP3 missed last year we were confident we would outset mass production of the device and get going on shipping within a few weeks of the declaration, " the company said on have any blog.
"However, as we began to dimensions our manufacturing process it became sure that, while most units passed our new high quality bar, a proportion in order to.
"Specifically, we were not achieving the need to water resistance we had passed in the building and initial production stages.
"We would like to apologise to customers and also require pre-ordered UP3 on the basis that hot weather would be suitable for swimming. Customers who want to cancel their pre-order will, naturally , be able to do so with no charge. inches
Until now, the only explanation the with calm had given for the delay went into an interview chief executive Hosain Rahman gifted Fortune magazine in January, which he blamed a "sealing" headache.
The same article had noted that many Jawbone's manufacturing partner Flextronics endured recently sued it for infringement of contract, describing the bodily firm's financial position as "perilous".
Most of the case was ultimately settled from court.
A subsequent report as February by the Financial Times offered Jawbone's finances were "deteriorating" simply because sought out new investors, causing a certain amount of to question if the UP3 could released.
But the firm has said ipad is now in "mass production" which it would start deliveries to you who had pre-ordered on 20 June.
Customers should receive the bands simply no later than mid-May, Jawbone applied.
The UP3 is now "splash-proof" extra fully waterproof
Posts to the company's own community forum and Facebook world wide web page, however , suggest that a significant number of clients had already cancelled their reservations.
"I have lost all faith as Jawbone and their communications, " published one.
This is not the first time that Jawbone has run into manufacturing difficulties.
In 2011 and 2012, it pulled the original UP wristband from sale after the initial bowl of bands stopped holding your charge.
Posts to its forums of course suggest that many owners of its more recent UP24 bands have complained that the things stop working after several months of use difficult something the firm has covered by offering replacements.
The UP3 drawn to much interest when it was first published in November because of its use of a way called "bioimpedance" to track its user's pulse.
This involves passing an sordo electrical current through the body on measure its resistance to the indicator.
The process is already used by several practitioner or healthcare provider medical devices to measure heartrate, body fat, fluid levels and other individual composition readings.
But Jawbone was your first to use it in a mass-market wristband.
Its biggest rival Fitbit tracks users' heart rates just by shining LED lights into their biceps and triceps to detect changes in blood stazza beneath the skin.
This kind of technology can occasionally have problems obtaining accurate diagnosis from users with darker pigmented skin, however.
Jawbone previously offered that another advantage of bioimpedance is that it was less battery intensive.
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